At XLNT Manufacturing, we are committed to your satisfaction. We endeavor to make each interaction with our company simple with the goal of your complete satisfaction as our desired result. We are available to help with any of your product needs and ready to answer any questions you may have simply by contacting us on our Contact Us page link located at the top of this page. We look forward to hearing from you regarding any concern or inquiry you may have.
Privacy & Safety
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
We collect a variety of information for many different purposes that are related to the use and sale of our products. These purposes include product interest and purchasing trends, credit information, payment information, contact information, usage information as it relates to our products, service requirements. We do this to develop a good understanding of your needs, analyze those needs and respond to those needs. This is done to identify products and services offered by our company, affiliates or by other companies that we believe could be of interest to you. When doing so, we may offer these products or services to you for your purchasing consideration.
Further to the above, any of the information we collect from you may be used in one of the following ways:
· To personalize your experience (your information helps us to better respond to your individual needs)
· To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
· To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
· To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
· To administer a contest, promotion, survey or other site feature
· To send periodic emails. The email address you provide for order
processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to facilitate future orders as some customers maintain ongoing, monthly purchasing transactions with our company.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Further to this, we may use customer identifiable information to investigate and help prevent potentially unlawful activity or if required by subpoena, search warrant, or other legal process.
THIRD PARTY LINKS:
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE:
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE:
XLNT Manufacturing – A Division of Ferco Products, Inc.
2755 Reflections Lane
Simi Valley, CA 93065
Please Contact us Using the Contact Us link provided in this website
Wholesale & Distributor Inquiries
XLNT Manufacturing welcomes wholesale and distribution inquiries for all of our products. Wholesale prices along with terms are available upon request. Please reach out to us using the Contact Us link with any wholesale or distributor inquiries
We accept all forms of Credit and Debit Card Payments for our goods and Services.